VoloWeb ("we", "us", or "our") uses cookies and similar storage technologies on our website (voloweb.io) and client portal to ensure essential site functionality, enhance user experience, and analyze site performance.
What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites work properly and efficiently, as well as to provide reporting information and remember your preferences across sessions.
How We Use Cookies
We use cookies and related local storage items for key purposes:
- Authentication & Session Management: Keeping you logged in securely to your client billing area and control panel.
- Security & Fraud Prevention: Protecting against CSRF attacks, rate limiting abusive traffic, and securing checkout sessions.
- Site Performance: Remembering interface states (such as active currency, theme mode, and cookie banner dismissal).
- Privacy-Respecting Analytics: Understanding aggregated website traffic without tracking individual users or selling personal data.
Categories of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for the operation of our website. Without them, you cannot navigate securely, log into your hosting account, or complete purchases.
3.2 Functional & Preference Cookies
These allow our website to remember choices you make, such as dismissible notices, preferred currency, or localized pricing preferences.
3.3 Analytics & Performance
We use lightweight, privacy-focused analytics (such as Plausible Analytics) that do not track users across websites, do not set persistent advertising identifiers, and comply with GDPR and Indian IT regulations.
Third-Party Cookies
Some third-party providers may set cookies when you interact with specific services on our platform:
- Payment Processors: Gateways (e.g., Razorpay, UPI, PayPal) may place cookies necessary to process secure financial transactions and prevent fraudulent payments.
- Customer Support: Live chat and ticketing tools to maintain your support session when contacting customer care.
Managing Your Cookie Preferences
You can manage, block, or delete cookies at any time through your browser settings. Please note that disabling essential cookies may impact the functionality of our website and client portal:
- Google Chrome: Settings → Privacy and Security → Third-party cookies
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Block all cookies
- Microsoft Edge: Settings → Cookies and Site Permissions
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable legal requirements. The updated date will always be visible at the top of this page.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact our support team at support@voloweb.io:
Email: support@voloweb.io
Legal Business Name: VoloWeb
Address: Ward No 19, Danta Ramgarh, Sikar, Rajasthan